Brand new with full tag on, unused, unwashed, no scent.
Exchange 1 time only for each invoice (except products with manufacturer defects).
With the higher price exchange item, customers please pay for the difference. With the lower price exchange item, L’espoir will not refund the difference.
2. Exchange conditions
Delivered products were wrong about sizes, colors, designs.
Products with manufacturer defects.
3. Exchange policies
Customers please contact L’espoir for exchanging within 3 days (from the moment the order is delivered).
Exchange order processing time: 7-12 days (from the moment L’espoir receives customer’s return).
L’espoir does not apply for a refund for any circumstances.
4. Exchange delivery fee
Customers please pay for products’ exchange delivery fee.
5. Contacts & Support for orders on Website
Customers please contact L’espoir onFacebook, Email, Instagram if they haven’t got feedback from L’espoir after requesting for product exchange.
